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Privacy policy

Data controller

Hôtel Le Saint Éloi — 27 avenue du Professeur Grasset, 34090 Montpellier, France — Reservation@hôtel-saint-eloi.fr

Data we collect and why

Booking data (name, e-mail, phone, stay dates, message) is used to manage your stay and to meet the hotel's legal obligations. Messages sent through the contact form are used only to answer you.

With your explicit consent only, given at the hotel, we may send you our direct booking offers. You can withdraw this consent at any time by replying to one of our e-mails.

Anonymous audience measurement (pages viewed) is only enabled with your consent (banner) and uses no third-party cookies. Your data is never sold.

Retention

Booking data is kept for the duration required by accounting obligations. Data used for offers is kept for 3 years after your last contact with the hotel.

Your rights (GDPR)

You have the right to access, rectify, delete and object to the processing of your data: Reservation@hôtel-saint-eloi.fr. You may also lodge a complaint with the CNIL (cnil.fr).